Refund policy

We offer a 30-day money-back guarantee on all purchases, with no questions asked. If your return request is made within 30 days of delivery, we will accept the return regardless of whether the product has been opened or used. Customer satisfaction is our highest priority. Once the returned product is received, a refund will be issued to the original method of payment. To initiate a return or exchange, please contact us at support@nirvananurture.com

Replacement requests must be submitted within 14 days of delivery. To initiate a replacement request, please include your order number, a detailed description of the problem, and a photo of the damaged, defective, or incorrect item(s), then contact us at support@nirvananurture.com

You may be eligible for a free replacement product (subject to availability) or a full refund, at your preference, if any of the following apply:

• The product arrived leaking

• The product container arrived broken or damaged

• An incorrect product was delivered

• One or more items were missing from the order